The Difference Between Traditional Chatbots And Conversational Ai

“That means we can create much more sophisticated virtual assistants or customer care agents, whether they are text-based or voice-based,” Sutherland said. Traditional or rule-based chatbots are software programs that rely on a series of predefined rules to mimic human conversation or perform other tasks through text messaging. Such chatbots may use simpler or more… Continue reading The Difference Between Traditional Chatbots And Conversational Ai

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